Life happens. We’ve got you covered with our Home Protection Plan.
Enjoy peace of mind for all your Blue Stream services for just $6.95/month
Our Home Protection Plan safeguards you against everyday incidents that could cost you hundreds of dollars.
Avoid expensive repairs for just pennies a day. Blue Stream’s Home Protection Plan provides comprehensive service protection that includes repair and replacement of inside and outside wiring and of Blue Stream equipment. As an added benefit, customers are eligible for 100% off qualifying home visits!
Your plan includes
Blue Stream equipment repair or replacement
Inside and outside coaxial repair or replacement
100% off eligible home visits
| With Home Protection Plan | Without Home Protection Plan | |
|---|---|---|
| Poor picture quality due to faulty or loose connections or splitters | Covered | $70 |
| Accidental Fiber damage | Covered | $300+ |
| External or internal wire issues caused by animal or contractor damage | Covered | $75+ |
| Accidental damage to phone wiring | Covered | $75+ |
| Dropped/damaged remote control | Covered | $14.50 |
| Accidental damage of ONT | Covered | $250 |
| Accidental damage to Set-Top Box | Covered | $78.40/box and $14.50/remote control |
| Customer Education Home Visit due to customer-owned equipment or improper customer installation of TV, DVD player, splitter, computer, network card, printer, audio system, telephone, etc. | 100% Off | $99 |
| Customer Education Home Visit as it relates to Blue Stream service and provided equipment (includes programming remote or having to replace batteries and correcting TV settings like input or channel #) | 100% Off | $99 |
Some conditions/restrictions apply. Available for residential customers only. Blue Stream Home Protection Plan and Blue Stream Fiber Home Protection Plan are different products. Please see our Home Protection Plan Terms and Conditions for details.
Home Advantage
Wire RX
Wire Rx is a maintenance plan that covers the troubleshooting and repair of all TV, Internet, and Phone wires inside your home. Avoid added repair costs on customer-owner wiring!
If you experience a problem, just call us and a local service representative will troubleshoot your problem or send out a skilled technician to quickly identify and fix the problem. Wire Rx provides hassle-free service resolution so that you can continue enjoying your Blue Stream services as soon as possible, for one low monthly fee. When you have Wire Rx, you won’t have to pay any extra hourly or incremental service charges for repairs covered under the plan:
- Unlimited covered service calls with no contracts.
- Troubleshooting and diagnosis of TV, Phone, and Internet
- Unlimited covered service calls with no contracts.
- Troubleshooting and diagnosis of TV, Phone, and Internet service problems.
- Hassle-free replacement and repair of defective customer inside wiring.
- Hassle-free replacement and repair of cable jumpers, cable connectors, splitters, and phone jacks due to normal wear and tear.
- Service calls due to customer education or customer-owned equipment connected to your Blue Stream services.
- Confidence that if there is a problem with any service, Blue Stream will take care of it without charging a service fee.
- Please see our Wire Rx Service Plan and Conditions for full details.
- Wire Rx available a la carte for $2.95/month.
- Some conditions/restrictions apply. Available for residential customers only.
