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Protection plans

Tech support and equipment plans for phone, Internet and WiFi. Accidents happen. Enjoy peace of mind for all your services.

Wire Tech Support Plan

  • Covers both phone and Internet inside wiring
  • Free service calls to your location by a technician, to identify the source of inside wiring issues only
  • Free repair of inside wiring and modular jacks

Managed WiFi Tech Support Plan

  • Advanced support for your WiFi network
  • Prompt comprehensive remote support of WiFi, most issues resolved in minutes
  • Remote assistance with connection of additional wireless devices
  • Free mobile app to self manage your WiFi network
  • Free repair or replacement of Blue Stream Fiber provided equipment***

Premium Tech Support Plan

$9.95/month BEST VALUE

  • Advanced tech support, maintenance, and extended WiFi coverage included in one plan
  • All features of the wire support plan included
  • All features of the managed WiFi tech support plan included
  • Free service calls to identify the source of phone, Internet and/or WiFi issues
  • Free additional WiFi pod to help extend the WiFi signal in your home**

The Ultimate Tech Support Plan

  • Full tech support of all voice, Internet, WiFi and streaming video issues
  • All features of the managed WiFi tech support plan included
  • Includes assistance with most streaming TV app issues related to WiFi service

* Non-fiber customers may have some limitations of support or features. 

** Additional access point unit that meshes with your router to enlarge your WiFi network. Also covers repair and replacement of defective unit. 

*** Covers GigaCenter or TP Link router.

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Blue Stream Whale
Keep calm and stream on