Bulk Services – Playbook for going bulk
Timeline
Ideal timeline to select a service provider and begin transition
21 MONTHS OUT
Poll residents
Determine most important features necessary in potential bulk agreement
24 MONTHS OUT
Build committee or select designated board members to head solicitation
process of new broadband provider
Begin conducting research on new broadband provider options
Review current contract. When does it expire? Are there non-renewal elements to consider?
14 MONTHS OUT
Contract negotiations with top two vendors
18 MONTHS OUT
Collect and evaluate proposals
Presentations from vendors
12 MONTHS OUT
Communicate selected partner to residents and notify of upcoming construction process
Begin construction
13 MONTHS OUT
Contract signed with selected partner
Estimated schedule received
2 MONTHS OUT
Installation and activation
Resident is proficient in using services
3 MONTHS OUT
Marketing process begins
Resident learns details on products and services available
Resident schedules installation
POST-LIVE DATE
Maintenance as usual
Regular communication to residents
LIVE DATE
All residents have had installation opportunity and are actively using services
