Bulk Services – Playbook for going bulk
Turnkey Communication Process from Blue Stream Fiber
When choosing a telecommunications provider, it’s essential to understand what the transition process will look like for your community. Blue Stream Fiber makes it easy by managing the entire roll-out. The timeline below provides a clear road map of the process, ensuring a seamless transition to Blue Stream Fiber.
12-13 MONTHS OUT
New Vendor Confirmed
- Introduction of dedicated launch and support team to the board
- Welcome letter and introduction to the residents
- Townhall meeting to introduce provider and provide high-level project overview
12 MONTHS OUT
Construction
- Community a-frames
- Weekly construction email
- Weekly construction meeting with board
- Dedicated numbers for 24/7 construction response
- Townhall meeting to provide updates
3-4 MONTHS OUT
Registration
- Town Hall invite & presentation
- Service & price guide
- Registration invitation & session
- Welcome email
2-3 MONTHS OUT
Installation
- Installation appointment & 1-on-1 training
- Education resource flyer
- Welcome kit
- Additional on-site training
PROJECT COMPLETE
Post-Service Installation
- Monthly email
- Ongoing training sessions
- Access to Online Learning Hub
- Quarterly meetings with provider
- Townhall meetings for training and education
- Custom website
All residents installed!
