What Every MDU Property Manager & Asset Manager Should Know Before Signing a Bulk Telecom Agreement

When evaluating a bulk telecommunications agreement for your property, the fine print matters just as much as the price. 

A well-structured contract does more than provide service—it protects your asset, reduces operational headaches, and keeps residents satisfied. Here are key contract requirements to keep in mind as you assess providers: 

What’s Actually Guaranteed? 

• Are reliability metrics clearly defined, measurable, and regularly reported? 

• Are there financial penalties if the provider fails to meet service commitments—protecting your reputation and resident experience? 

 Are Monthly Fees Transparent? 

• Are all taxes, fees, and resident charges outlined upfront in the agreement? 

• Are rate increases locked in and clearly defined across the contract term? 

• Does the contract prevent surprise add-on fees that could spark resident complaints or increase your management burden? 

What’s the Contract Duration & Flexibility? 

• Do “free” months or promotions extend the contract term beyond expectations? 

• Can TV services be phased out if your residents shift toward streaming preferences? 

• As technology evolves, are service upgrades included to ensure your property stays competitive? 

 Pro Tip 

Always request a contract template during the RFP process. This ensures that what’s promised in sales meetings is actually captured in writing—protecting you and your residents throughout the agreement. 

At Blue Stream Fiber, we understand the business of property management. That’s why we offer transparent contracts, modern infrastructure, and proactive support—so you can focus on NOI and resident satisfaction, not telecom troubleshooting.