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Adaptive WiFi™

Send stronger signals to rooms where WiFi usage is higher and get a temporary speed boost when downloading large files.

Parental controls

Allows for restricting access to certain online content and freezing WiFi access for select devices. Set access rules at the device level, even for designated dates and times.

Guest management

Now you have the ability to create guest networks and temporary passwords to regulate your home network. Whether it’s the babysitter or a weekend guest, you’ll have complete control over who connects to your WiFi Network and how they use it.

Online protection

AI Security™

Provides built-in device security against online attacks like malware and phishing. Advanced cybersecurity means you’ll have ad blocking and automatic quarantining of compromised devices.

Total control from the app

Our visually appealing and intuitive app allows you to enjoy the flexibility to monitor and control your home WiFi network whether you’re at home or on the go.

Let’s get the app started

The HomePass by Plume® gets subscribers up and running in minutes by connecting directly to the Plume Cloud, where Plume’s Control™ service supports seamless customer self-installation, configuration, monitoring, and interaction.

1. Download the app

To begin, head to your mobile device application store to search and download the HomePass app.

2. Create an account

Open the app on your phone and create an account.

3. Get connected

The app will instruct you on initial connection steps.

4. Set a WiFi name and password

To begin, head to your mobile device application store to search and download the HomePass app.

5. Place pods

Setting these towards the inside of your home (away from exterior walls) will provide better interior coverage. However, if you pods have been placed by the installer, please do not move them. They are placed for the best experience based on your home.

6. Complete installation

You should now have a strong signal in your home and better coverage than traditional WiFi.

FAQ

The following information addresses some basic questions you might have about Whole Home Managed WiFi. If you still have questions or are encountering issues, feel free to contact us.

You’ll receive 24/7 remote monitoring of your home network including nightly, automated health checks. The latest generation WiFi pod technology means reliably fast internet speeds all the time, best-in-class WiFi coverage that includes ultra-fast, perfectly consistent connectivity room to room and smart technology that learns from use. You also get built-in security against online attacks like malware and phishing. The handy HomePass app allows for home network management, including setting up guest networks, setting parental and device-level controls, and more!

During your professional install, our installer will work with you to determine how many WiFi access points will be needed to support the services in your home as well as give you optimal coverage. This will be determined by the square footage and construction of your home as well as the number of devices you will be using.

Any of your WiFi-enabled devices can connect to Blue Stream Fiber Managed WiFi.

When WiFi access points are placed during installation, they are placed strategically in appropriate locations to ensure optimal connection. Moving your WiFi access points following installation can cause an imbalance in the coverage and impact speeds.

Avoid metal or other reflective objects in between your WiFi access points, such as large mirrors. Similarly to how mirrors reflect light, they also reflect your WiFi signal, decreasing signal strength. Additionally, devices like baby monitors and cordless phones often share the same frequency as your WiFi networks, creating additional interference when placed too close together.

Dense padding and framing in furniture can inhibit your WiFi performance. Try placing your WiFi access points in front of these items as opposed to behind them for optimal performance. This is followed during installation, but it is important to keep in mind when moving furniture in the future.

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