What Every HOA Board Should Know Before Signing a Bulk Telecom Contract 

When exploring a bulk telecommunications agreement for your community, the fine print matters just as much as the price.  

A well-structured contract protects your community’s interests, ensures accountability, and eliminates future surprises. Here are key contract requirements to keep top of mind during your decision-making process: 

 What’s Actually Guaranteed? 

• Are service reliability metrics clearly defined, measurable, and reported? 

• Are there financial penalties for the provider if they fail to deliver on service promises? 

Are Monthly Fees Transparent? 

• Are all taxes, fees, and charges clearly detailed in the contract? 

• Are rate increases outlined upfront for the entire term? 

• Does the contract prohibit hidden or new fees from being added later? 

What’s the Contract Duration & Flexibility? 

• Do free months or promotional offers extend the actual contract term? 

• Can TV services be dropped if most residents prefer to stream? 

• As technology evolves, are service upgrades included in your agreement? 

Pro Tip: 
Always ask for a contract template during the RFP process. This ensures that what’s promised during sales conversations is reflected in the final agreement. 

At Blue Stream Fiber, we believe transparency, accountability, and future-ready solutions are not optional—they’re standard. Want to see what industry-leading guarantees look like? Connect with us today!