Support & Care Plans That Keeps Life Streaming
Start with Complete Coverage for Your Blue Stream Fiber Equipment
Our Home Protection Plan (HPP) is designed to keep your Blue Stream Fiber equipment in top shape. It covers essential components like your modem, ONT, and phone wiring—plus includes in-home support visits from our local experts if you ever need help. It’s worry-free protection that keeps your core services running smoothly.
Peace of mind for just $9.95/month
Our Home Protection Plan safeguards you against everyday incidents that could cost you hundreds of dollars.
Avoid expensive repairs for just pennies a day. Blue Stream Fiber’s Home Protection Plan provides comprehensive service protection that includes repair and replacement of inside and outside wiring and of Blue Stream equipment. As an added benefit, customers are eligible for 100% off qualifying home visits!
Your plan includes
Blue Stream equipment repair or replacement
Inside and outside coaxial repair or replacement
100% off eligible home visits
| With Home Protection Plan | Without Home Protection Plan | |
|---|---|---|
| Accidental fiber damage | Covered | $300+ |
| External wiring issue caused by animal or contractor damage | Covered | $75+ |
| Accidental damage to phone wiring | Covered | $75+ |
| Accidental damage to modem or ONT | Covered | $250 |
| Customer education on faulty customer-owned equipment or improper installation of printer, computer, telephone | 100% Off | $70 |
| Basic customer education like browser settings, printer connections, computer issues | 100% Off | $70 |
Some conditions/restrictions apply. Available for residential customers only. Blue Stream Home Protection Plan and Blue Stream Fiber Home Protection Plan are different products. Please see our Home Protection Plan Terms and Conditions for details.
Add powerful support and coverage for your home tech—perfect alongside the Home Protection Plan.
Take your tech support to the next level with Total Tech Care powered by Asurion. These plans cover the devices you use every day—from laptops and smart TVs to wearables and other smart home devices. Whether you’re looking for quick help with setup or protection from life’s little accidents, there’s a plan that fits your needs—and they work even better when paired with the Home Protection Plan for full-home peace of mind.
| Advanced Tech Care | Advanced Tech Care + Entertainment Device Coverage | Advanced Tech Care + Complete Device Coverage | |
|---|---|---|---|
| Suggested Retail Price | $9.99/month + Tax | $14.99/month + Tax | $24.99/month + Tax |
| Smart Home Tech Support | ✓ | ✓ | ✓ |
| Unlimited Number of Eligible Devices | ✓ | ✓ | ✓ |
| No Registration or Receipts Required | ✓ | ✓ | ✓ |
| Breakdown Coverage for Entertainment Devices* | ✓ | ✓ | |
| Accidental Damage from Handling (ADH) for Portable Devices** | ✓ | ✓ | |
| Breakdown Coverage for Smart Devices* | ✓ | ||
| Breakdown Coverage for Home Office* | ✓ | ||
| $99 Smart Home Installs (2x / 12 months) | ✓ |
Limitations and exclusions may apply. See Terms & Conditions for more details. *Breakdown coverage includes mechanical or electrical only. ** Entertainment Coverage includes accidental damage from handling for portable gaming consoles, virtual reality headsets, headphones, and portable DVD/ Blu-ray players. Complete Coverage includes accidental damage from handling for everything in Entertainment, plus: laptops, tablets, wearables, and printer display screens.
Frequently Asked Questions
