If my power goes, does my 911 service still work?

Blue Stream Digital Phone service provides up to 4 hours of battery backup. So long as your battery backup is not uncharged, discharged, improperly installed...

If my phone service is temporarily suspended for non-payment, does my 911 service stop working?

No. If you are temporarily suspended for non-payment, your 911 service will still function. If you are disconnected instead of suspended, then your 911 will...

Under which circumstances would my 911 service stop working besides being disconnected by the cable company or stand-by battery backup failure during a power outage?

Can I call 911 using my Blue Stream Digital phone?

Yes. Enhanced 911 (E911) is part of Blue Stream Digital Phone service. With E911, when you dial emergency services, the operator automatically receives your name...