I am a seasonal resident and will not be back before you finish your installations. What should I do when I am ready to return?

Seasonal residents can be installed when they return. Simply call your Blue Stream Fiber Community number seven days prior to your arrival.

Can I place my bulk services on seasonal hold?

No, your HOA included bulk services cannot be placed on seasonal hold. Only upgraded services can.

Will I lose my phone number if I cancel my phone service?

 Yes. We suggest placing upgraded phone service on hold rather than canceling the service to avoid losing the phone number.

How long in advance do I need to call to place my upgraded services on a seasonal hold?

This can be done day of or it can be done in advance.

What happens if I return home earlier than anticipated

No worries, you can call and request your seasonal services be reactivated.

How often can I place services on seasonal hold?

Seasonal holds can only be placed once a year. Q: Am I still responsible for taxes, fees, and equipment charges while on a seasonal plan?...

Returning Seasonal Customers

Leaving for the Season?