Peace of mind for one low price. We’ve got you covered with our Total Care Pack.
Total Care Pack includes everything you need for only $12.99 per month.
With Total Care Pack, you’ll get as many WiFi pods and/or as many 4K Android Set-Top Boxes you need for your home plus our popular Home Protection Plan and free home visits.
Ensure peace of mind for all your Blue Stream Fiber services, get wall-to-wall WiFi coverage, a set-top box for every TV, and your in-home service needs covered- all for one low monthly price.
Your plan includes
Additional Blue Stream equipment plus repair or replacement
Inside and outside coaxial repair or replacement
100% off eligible home visits
| TOTAL CARE PACK BENEFITS | With Total Care Pack | Without Total Care Pack |
|---|---|---|
| All the WiFi Pods Your Home Needs | Covered | $7 per Pod |
| All the 4k Android Set-Top Boxes Your Home Needs | Covered | $9.99 per Set-Top Box |
| Home Protection Plan Included | Covered | $4.95 per month |
| HOME PROTECTION PLAN BENEFITS | Included with Total Care Pack | Without Total Care Pack |
|---|---|---|
| Poor picture quality due to faulty or loose connections or splitters | Covered | $70 |
| External or internal wire issues caused by animal or contractor damage | Covered | $75+ |
| Accidental damage to phone wiring | Covered | $75+ |
| Dropped/damaged remote control | Covered | $15 |
| Accidental damage of Modem or Router | Covered | $150 |
| Accidental damage to Set-Top Box | Covered | $300+ |
| Customer Education Home Visit due to customer-owned equipment or improper customer installation of TV, DVD player, splitter, computer, network card, printer, audio system, telephone, etc | 100% Off | $70 |
| Customer Education Home Visit as it relates to Blue Stream service and provided equipment (includes programming remote or having to replace batteries and correcting TV settings like input or channel #) | 100% Off | $70 |
Don’t need additional WiFi Pods or Set-Top Boxes?
No worries! Add on our Home Protection Plan as a stand-alone!
Some conditions/restrictions apply. Available for residential customers only. Please see Total Care Pack Plan Terms and Conditions for details.
Home Advantage
Wire RX
Wire Rx is a maintenance plan that covers the troubleshooting and repair of all TV, Internet, and Phone wires inside your home. Avoid added repair costs on customer-owner wiring!
If you experience a problem, just call us and a local service representative will troubleshoot your problem or send out a skilled technician to quickly identify and fix the problem. Wire Rx provides hassle-free service resolution so that you can continue enjoying your Blue Stream services as soon as possible, for one low monthly fee. When you have Wire Rx, you won’t have to pay any extra hourly or incremental service charges for repairs covered under the plan:
- Unlimited covered service calls with no contracts.
- Troubleshooting and diagnosis of TV, Phone, and Internet
- Unlimited covered service calls with no contracts.
- Troubleshooting and diagnosis of TV, Phone, and Internet service problems.
- Hassle-free replacement and repair of defective customer inside wiring.
- Hassle-free replacement and repair of cable jumpers, cable connectors, splitters, and phone jacks due to normal wear and tear.
- Service calls due to customer education or customer-owned equipment connected to your Blue Stream services.
- Confidence that if there is a problem with any service, Blue Stream will take care of it without charging a service fee.
- Please see our Wire Rx Service Plan and Conditions for full details.
- Wire Rx available a la carte for $2.95/month.
- Some conditions/restrictions apply. Available for residential customers only.
