Battery Backup
Backup Power for Phone Services During Outages (Indiantown residential customers)
Your residential phone service is provided using fiber-optics which requires backup power to function in the case of an electrical power outage. You are not required to have a battery backup (BBU) installed with your phone service. However, without a BBU or alternate power source, such as a generator, you will not be able to make calls during an electrical power outage.
We highly recommend a battery backup due to the frequent power surges and outages that occur in our South Florida climate.
Blue Stream Fiber offers a battery backup unit (BBU) through a monthly maintenance plan for no up-front cost and an affordable monthly fee. You also have the option to opt-out of the BBU maintenance plan, make a one-time purchase of the unit from Blue Stream Fiber or another source, and install a unit yourself.*
Battery Backup Maintenance Plan*
Blue Stream Fiber offers a battery backup unit (BBU) through a monthly maintenance plan:
- $1.95/mo. for up to 8 hr. unit
- $5.95/mo. for up to 24 hr. unit
The plan includes:
- No upfront cost to install BBU
- Backup unit with battery and installation
- Ongoing maintenance, repair, monitoring of the unit
- Lifetime battery replacement, as needed
BBU features:
- Voltage protection
- Lightning protection
- Surge protection
*As standard practice, Blue Stream Fiber will install a battery backup unit and enroll you into our Battery Backup Maintenance Plan when your phone and/or internet services are installed. You can choose to opt-out of that maintenance plan when you sign up for service or at any time.
Self or Third-party Install, Maintenance and Replacement of Battery Backup Unit
If you opt-out of our BBU Maintenance Plan, you can purchase the unit and replacement batteries from Blue Stream Fiber and install it yourself or purchase one from another source. In either case, you will be responsible for any future costs to install or replace batteries.
Blue Stream Fiber Battery Backup Unit and Replacement Battery Prices
(One-time charge to purchase these products)
Battery Backup Unit (case) w/ new battery
$79.95- BBU case w/8-hour battery
$239.95- BBU case w/24-hour battery
$189.95- BBU case w/8-hour battery + Installation
$359.95- BBU case w/24-hour battery + Installation
Replacement Batteries
$29.95- 8 hour battery
$179.95- 24-hour battery
$119.95- 8-hour battery + Installation
$279.95- 24-hour battery + Installation
Troubleshooting and Maintenance of the Battery Backup Unit
As part of your BBU maintenance plan fee, we monitor your battery back up unit, but you should also be aware of proper usage and storage of your BBU and ways to self-test and monitor your unit.
Usage and storage
- Keep the BBU clean and free from dust or moisture.
- Avoid having the BBU in direct sunlight (your installer should help with this at install)
- To self-test the BBU, see the photo of the front panel of your BBU in the diagram below (or above) to understand the different modes and functions of your unit.
