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How-To Guides

We get it. New services mean a lot to take in. We are here with the answers!

These resource guides and FAQs will help you get the ultimate experience out of your Blue Stream Fiber services.

Click the links below to find resources, based on the Blue Stream Fiber services you have in your home!

Blue Stream Fiber Total WiFi & HomePass App

Learn more about your Total WiFi features & the HomePass App for managing the performance and connectivity of devices on your home network:

Total WiFi & HomePass App Details

TV Services

Get up & running with all things TV & streaming with these handy guides:

Blue Stream Fiber TV Quick Guide

How to Watch TV Anywhere with WTVE

Blue Stream Fiber TV App Quick Guide

Home Security

We’ve got you covered with Home Security options.* Check out the features & benefits below, if your community includes this as a plan option:

Home Security Options

Home Security Manual

Phone Guide & Features

Take full advantage of your new phone services- learn about top features, voicemail access & management, plus more:

Phone Quick Start Guide

*Not all communities have the Home Security Plan available. For more information, please contact us.

How-To Videos

Along with the guides above, we’ve put together a few how-to videos that can help with many of the frequently asked questions about your new services!

Additional FAQs

Need additional help? From “How do I sign up for paperless billing?” to “Where can I find my recorded shows?”, we’ve got you covered. Look here for answers to the most frequently asked questions.


No matter what issues you are encountering, get the support you need at the link below.


Sign Up for E-Billing


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