Setup Bill Pay & Billing FAQs

Billing FAQs

Signing up for e-billing and autopay

STEP 1

Once you click on Customer Account will be taken to the Blue Stream Fiber Billing Website. On the right side of the screen, enter your Account Number and Zip Code then click Register.

STEP 2

Fill in all the information below; following each of the requirements to the right of the screen. Once you have completed this, please click Continue.

STEP 3

You will then be prompted to accept the Terms and Conditions. Please click on the small box at the bottom of the screen next to the words “I accept the Terms and Conditions”. Once completed, click Submit.

STEP 4

To opt-in for Paperless billing, please click the small box next to the words “Do not send paper statements” then click Submit.

STEP 5

You will then be prompted to accept the Terms and Conditions. To acknowledge your agreement, please click on the small box at the bottom of the screen next to the words “I Agree to the Terms and Conditions”, then click Submit.

STEP 6

A confirmation page will appear thanking you for going Paperless. You will now receive alerts via email notifying you that your bill is ready to be viewed and paid.

If you have any questions about the E-Bill sign up process, please call 954-753-0100.